Troubleshooting routers and modems
- Test your Wi-Fi on different devices. …
- Restart your modem and router. …
- Try a different Ethernet cable. …
- See who’s using your Wi-Fi. …
- Upgrade your equipment. …
- Call your internet service provider. …
- Reset your router to default settings.
In the same way How do I check my Internet router? Type ipconfig in the command prompt and press Enter to run the command. Scroll through the information until you see a setting for Default Gateway under Ethernet adapter or Wireless LAN adapter. That’s your router, and the number next to it is your router’s IP address. Close the window when done.
Why does my WiFi work but not my internet?
WiFi connected but no Internet: Start with the router
On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. One good way to fix the router is to restart it. … If your router and modem are separate, restart both.
Why does my WiFi say it’s connected but not working?
If your computer is the only device that says it has a connection but no actual internet, it is likely that you have a misconfigured setting, faulty drivers or WiFi adapter, DNS issues, or a problem with your IP address. All devices have a WiFi connection but no internet.
How do I restart my Internet connection?
Steps to Reboot a Router and Modem
- Unplug the router and the modem. …
- Wait at least 30 seconds. …
- Plug in the modem. …
- Wait at least 60 seconds. …
- Plug in the router. …
- Wait at least 2 minutes. …
- When the router and modem restart, test to see if the problem went away.
How do I know if my WiFi is faulty?
The most common problems are Internet traffic slowdowns, longer download times, frequent disconnects and poor signal strength in various locations around your home or business. You may also notice that certain router functions simply stop working.
How do I know if my router or Internet is bad?
5 Answers. Check with a wired connection directly into your modem – if it persists, it’s your ISP. Then check with a wired connection going through your router – if it persists, then it’s a problem with your router. Finally, if that all works fine, it’s the wireless portion of your connection that is bad.
How do you test a router to see if it is working?
To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer’s firewall must be disabled as well.
What does connected but no internet mean?
When you see error messages like Connected, no internet access or connected but no internet on your computer, it means that your computer is connected to the router correctly, but can’t reach the internet.
What is the difference between WiFi and internet?
Internet is the data (the language). Wi-Fi is a wireless network technology that sends this data via internet connections (the highway) through the air to wide area networks and on to non-wired computers.
How do I restart my WiFi router?
For some people the easiest way to reboot the router is to unplug the power supply, wait 30 seconds, then plug it back in again. Alternatively, there may be an on/off switch on the back of the router, in which case you can use that to turn it off, wait 30 seconds, and then turn it on again.
What is the difference between Wi-Fi and the Internet?
Internet is the data (the language). Wi-Fi is a wireless network technology that sends this data via internet connections (the highway) through the air to wide area networks and on to non-wired computers.
How do I reset my router and modem?
How do I factory reset my modem?
- Locate the Reset button, protected by a pinhole at the back of your modem. …
- Grab an object such as a pen, toothpick or paperclip.
- Push and hold down the Reset button for 10-15 seconds (no more).
- Wait for 5-10 minutes as your modem resets itself.
What causes a router to stop working?
Causes of Router Failure
Shock and vibration are also detrimental to electronics, and if the router is constantly bumped, knocked over, or otherwise moved abruptly, connections and solder joints can work loose, and ports can be damaged by network cords being tugged and pulled.
How long do Internet routers last?
At the current pace of change, the average lifespan for a router is probably about five years. Upgrading every five years ensures that you’ll always have the best features and performance without unnecessary side-grades.
How do I know if I need a new modem or router?
Signs that You Need to Replace Your Modem
- The modem won’t turn on.
- You can’t connect to the internet at all.
- Internet connection drops in and out randomly.
- Internet speed is inconsistent or is consistently slower than it used to be.
- You frequently need to reset the modem to get it functioning properly.
Do WIFI routers wear out?
Routers wear out from heat stress. The heat that comes from the router working to connect all of your many devices can damage wires and components inside. They have vents that allow the heat to escape. … The smaller the vents, the easier it is for the router to clog up and overheat.
Why can I not connect to the internet?
Sometimes internet connection may fail due to simple things like a loose or unplugged network cable, modem, or router. If you’re on a wireless network, your computer’s wireless network interface card might be turned off. … For wired connections, check the Ethernet cables that connect to your router.
Why won’t my computer connect to the internet?
If you have a separate internet router, unplug it too, wait a minute, and plug it back in before restarting the Wi-Fi router. If you still can’t connect, the issue might be with your internet service provider, so contact the ISP to see if there’s a service outage.
Why does my phone say no internet connection when I have data?
Toggle on/off Airplane mode
Sometimes, all you need to do when mobile data is on but no internet connection is to turn on and off Airplane mode. … Otherwise, you can go to Settings → Network & Internet → Airplane mode to do the trick. Simply turn on the Airplane mode for a minute, then turn it off again.
What is better WiFi or internet?
Ethernet is typically faster than a Wi-Fi connection, and it offers other advantages as well. A hardwired Ethernet cable connection is more secure and stable than Wi-Fi. You can test your computer’s speeds on Wi-Fi versus an Ethernet connection easily.
How do I connect to the internet?
To connect to the network, tap Connect. To change Wi-Fi settings, tap All Networks.
…
Turn on & connect
- Open your device’s Settings app.
- Tap Network & internet. Internet.
- Tap a listed network. Networks that require a password have a Lock .
How can I get free WiFi at home?
How to Get Free Wifi at Home (17 Ways to Get Free Wifi)
- Get Free Internet at Home Using Public WiFi.
- Get Free Internet at Home Using Everyoneon.org.
- Get Free Internet at Home Using Hotspot Database App. …
- Get Free Internet at Home From Municipal Wireless Network.
- Get Free Internet at Home From Neighbor.