Call 866-642-0444 7 am – 9 pm (ET) Monday–Friday to speak with a representative..
How do I complain to CenturyLink?
CenturyLink complaints contacts
- Call Account & Billing Support on 877-837-5738.
- Visit Customer Care.
- Call Move, Disconnect or Cancel on 877-803-8414.
- Follow CenturyLink.
- Tweet CenturyLink Customer Care.
How do I find My CenturyLink phone number?
You can find your account number in your My CenturyLink online account. Just log in, and you’ll see it displayed in the upper right-hand corner of every page.
Is CenturyLink owned by AT&T?
The AT&T-owned DirecTV and CenturyLink have been accused of leaving private customer data online available for anybody to find via a simple search. That is, for potentially millions of customers.
Who is the best Internet provider?
Our Best Internet Service Providers Rating
- #1 AT&T Internet.
- #1 Verizon Internet.
- #3 Xfinity Internet.
- #4 Cox Internet.
- #5 Spectrum Internet.
- #5 Mediacom Internet.
- #7 Astound Broadband.
- #8 CenturyLink Internet.
Is CenturyLink in financial trouble?
CenturyLink has been hurt by a number of headlines, including executive turnover, delays in regulatory filings, weak earnings, and a reduced dividend—and its payout could shrink even further. But the company isn’t alone: The industry as a whole is dealing with the consequences of shrinking revenue and high debt.
Is CenturyLink part of AT&T?
The AT&T-owned DirecTV and CenturyLink have been accused of leaving private customer data online available for anybody to find via a simple search. That is, for potentially millions of customers. DirecTV and CenturyLink have nearly 45 million customers combined.
Is CenturyLink part of Verizon?
CenturyLink, a Verizon Wireless authorized agent, now offers its customers a variety of Verizon devices, including Android, Apple, BlackBerry, Windows Mobile and Palm smartphones; feature phones; USB modems and Internet devices such as tablets, netbooks and mobile hotspots.
Is CenturyLink part of directv? With your CenturyLink Internet connection, you’ll be able to take your DIRECTV service to the next level by maximizing features like the DIRECTV app, On Demand and Genie HD DVR. So order your DIRECTV service through CenturyLink today and enjoy your favorite entertainment when you want!
Is CenturyLink losing customers?
CenturyLink also admitted it is losing customers after deciding to shelve its unprofitable, competing Prism TV product. The only growth on the consumer side of CenturyLink is coming from significant broadband upgrades. “In the first quarter, we saw a net loss of 6,000 total broadband subscribers.
Is CenturyLink selling the company?
Lumen will sell CenturyLink-branded assets to Apollo across 20 states and retain those in 16 states. Lumen Technologies has agreed to sell a portion of its incumbent local exchange carrier (ILEC) operations to Apollo Global Management for $7.5 billion.
Who owns CenturyLink?
CenturyLink, with its strong heritage, is part of Lumen Technologies.
Are CenturyLink modems any good?
It’s one of the more affordable DSL modems for CenturyLink and an excellent choice for high-speed plans. You’ll really get to enjoy all the speed you’re paying for this way. If your plan comes with download speeds of 80 Mbps or more, it will probably work with this modem—ask your CenturyLink rep to be sure.
What is the difference between a modem and a router?
Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.
How much does CenturyLink charge for modem? A $15 monthly charge for the lease of an advanced modem is shown in the Monthly Charges area. Any similar monthly charges will be shown here. Note: for some customers the modem lease will be in the Details of Your Internet and Home Phone Charges section.
Can I use my own router with CenturyLink? CenturyLink’s all-in-one modem/router, referred to as a gateway, allows you to connect your WiFi-enabled devices to the internet without additional equipment. The latest, premium WiFi gateways that we offer are the models pictured here.
Does CenturyLink have bad customer service?
Overview. CenturyLink has a consumer rating of 1.24 stars from 63 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about CenturyLink most frequently mention customer service, high speed and multiple times problems.
Is Xfinity better than CenturyLink?
Cable and DSL internet don’t have fast upload speeds, but fiber does. (Though Xfinity and CenturyLink both have fiber plans.)
CenturyLink, on the other hand, ranked 28th overall.
|Provider||Reviews.org weighted score|
|Xfinity||46.6 out of 100|
|CenturyLink||20.2 out of 100|
Do you have to use CenturyLink modem?
Non-CenturyLink (also referred to as “third party”) modems have not been tested with the CenturyLink network. CenturyLink highly recommends using one of our approved and certified modems, which have been tested and approved to work optimally with our high-speed internet technology.
How do I check My CenturyLink account?
Visit My CenturyLink or use the app
Another popular option to view your bill is through My CenturyLink, our online account management tool. In My CenturyLink, you can look up your current balance, find out when your bill is due, pay your bill online and make changes to your account.
Whats a good internet speed?
An internet speed of at least 25 Mbps is good for Wi-Fi. That will make sure that multiple people get adequate bandwidth on your Wi-Fi network while multiple devices are being used at the same time. For larger households, a speed of 100 Mbps is even better.
Who has fastest WiFi?
Google Fiber is the fastest internet provider in the United States, delivering the fastest average speeds to its customers on the most consistent basis. With maximum advertised speeds up to 2,000 Mbps and 12-month average download speeds of 161.6 Mbps, the fiber provider earns an integrated speed score (ISS) of 170.0.
How can I get free internet?
Another company offering completely free internet service is FreedomPop. It boasts the world’s first 100% free mobile plan while also offering free wireless internet and free home broadband. Its free plans reach speeds up to only 1 Mbps, and it has low data caps, so it’s not for heavy internet users.
Does Verizon own CenturyLink? CenturyLink, a Verizon Wireless authorized agent, now offers its customers a variety of Verizon devices, including Android, Apple, BlackBerry, Windows Mobile and Palm smartphones; feature phones; USB modems and Internet devices such as tablets, netbooks and mobile hotspots.